29/04/2015

Elci Service

Service Principles

Trust is earned, not given. Staffed with highly trained technical personnel and necessary service equipment, Elci Elektronik Klima has always provided the best after-sales service to earn the trust of its customers.
Elci Elektronik Klima offers a first-class range of products, equipment and after sales support – a combination which enables its customers to develop a successful air conditioning service and repair operation. To ensure client satisfaction, Elci provides on-site service support within 24 to 48 hours across the country.
Customer requests and troubleshooting forms are recorded. Elci keeps a copy of all service records.

Guarantee

A/C Service Machines produced by Elci Elektronik Klima are guaranteed for 2 years.

After The Guarantee

All machines repaired by Elci have 6 months worksmanship guarantee, after the time of delivery.
All spare parts that are used or replaced are subject to their own guarantees, after the time of delivery.
The guarantee does not cover the entire machine, it is limited to the spare parts and to the equipment repaired.
The guarantee does not cover misuse, physical damage, liquid damage. Service, support and repair charges may apply.